Consumers Continue to Research Online, Buy Offline


December 2, 2008

A recent study, Local Search Usage Study, by comScore shows that more consumers are doing their research online while purchasing offline with a phone call or a visit to the local store. The study found that once online research was performed 39% of consumers contacted the local business via phone, 32% visited the local business, and 12% contacted the local business online. The number one source for research was Search Engines (31%), followed by Print Yellow Pages or White Pages (30%), then Internet Yellow Page Sites (19%), and finally Local Search Sites (11%). The study also found that Internet Yellow Page (IYP) sites accounted for 60% of local IYP business searches, while Local Search sites accounted for 40%.

The study goes on to talk about how the explosive growth of mobile and voice search is already having an impact on local search. They found that 1 in 5 local business searchers with an Internet-accessible mobile phone have conducted a local search via the mobile Web. There are currently 228 million mobile subscribers in the U.S., representing an increase of 45% in mobile browsing year-over-year.

As local search grows, local business owners need to understand that they need to include local search into their marketing plans.

Sales & Marketing Technologies is Central Florida's most established Digital marketing and web development company. Contact us today to learn more about what we can do for your company, whether it's a custom web design or digital marketing strategy. We can unlock your potential to thrive online.

Did you like this post?

Sign up for our Tips and Trends list and we'll let you know each week when we have a new one.