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Newsletter - November 2009

11/1/2009


Greetings!

Sales & Marketing Technologies has put a twist "Going Green" with ways for you to grow your own organic traffic! SMT is excited to introduce Conversion Sites™. These semi-custom sites are a fully integrated solution for building traffic from all the major search engines, tracking leads and managing content. These sites can help you reduce your advertising expenses while enhancing your Internet presence and your revenues. Your business can reap the benefits of unlimited FREE traffic that continues to grow over time. A great way to achieve a true ROI...."Return On Internet" from your internet investment. If you would like to learn more about this exciting breakthrough in web development, contact us.

Social Media 101

... it's not just a fad... 
 
With the growing popularity of social media, it's become incredibly important to monitor your brand online, and here's why:

News travels fast - There once was a business anecdote, that an unhappy customer goes home and tells three of their friends about a bad experience with your company. You then have four consumers unhappy with your company and the word begins to spread.  However now, the average American has 130 Facebook friends that will instantly be notified of any news they'd like to share.  One unattended bad review on Facebook or Twitter can spell disaster for your company's reputation. 

Reputations get stolen - Stealing a social media is easy, and it happens often.  With free and open registrations on most social networking sites, cyber-squatters often hijack the popularity of popular brands by creating social network profiles in their name.  Even if your company is not ready to engage in social media, create basic profiles on the major social networks to claim your business name and avoid the potential of a stolen identity. 
How should you monitor our brand online? Spend 5 minutes a day searching for keywords relating to your company in social media by checking Twitter chatter, scanning Google Alerts and checking Facebook stats.  

Looking to take your social media presence a step further?  Do you want to create a social media strategy outlining how to find, engage and reward your target market? With Social media being the newest trend, you can use this online marketing tool to increase sales, improve customer relations, and stand out in your industry. SMT can show you how. We've taken the most important information about the web and social media and created short, two hour sessions on how to boost traffic to you and your business. To learn more about our seminars or to get a complete schedule of when they are offered, please contact us today!


Email Etiquette

Emailing is a great way to stay connected, send files or invoices, and keep apprised to what is happening with your business. However, with the ease and comfort of using email, many of us have become lax in correctly phrasing sentences, using punctuation, and over all tactfulness. We want to bring you back to the basics with a few things to keep in mind... 

Grammar
We seem to think that with email, typing a complete sentence is somehow not necessary. However, there is nothing more unprofessional than sending a business email that lacks the proper grammar, the correct punctuation, or has incomplete sentences or misspelled words. Be sure to always use spell check. And don't type the entire message in all CAPS. A lot of people consider this to be "angry" typing or yelling at the person you are emailing.

Shorten the Subject line
Having too many words in the subject line is not only unnecessary, but the average inbox will truncate it, and the person receiving the email will only see half of it. Not to mention... some spam filters will consider these as spam and your message may not even been received. So remember to go with the "less is more" rule and keep it brief. 

Do NOT send angry emails
We've all been there, you're mad and you are about to fire off an email that says it all. STOP! Shooting off a scathing email is NOT the way to resolve the issue. The best thing to do it to cool off, and talk to the person face to face. But if you must type an email, do so, but save it in your drafts. Later, when you have cooled down, reread your email. Chances are you'll see a world of things in it that you know you shouldn't say. Remove them and rewrite your message. Remember, once you hit send, most of the time you cannot UN-send. 

Keep these helpful hints in mind when composing that next message and remember that what you type not only represents you, but it represents your business. 

Happy Thanksgiving from all of us at Sales & Marketing Technologies! 




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Press Contacts
Dave Larson
President
407-682-2222 x 204
dlarson@smtusa.com

Bernie Piekarski
Vice President of Business Development
407-682-2222 x 226
bpiekarski@smtusa.com

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From Our Customers
Sales and Marketing Technologies have two main strengths. They have been tremendous in helping us improve our organic and paid search programs, driving more and more traffic to our Web site every year. Their other strength has been in design and programming of the site to perform in a way that enables conversion. A bonus for us is also their strength in understanding our particular industry based on their experience.”

Phillip Barnes - Wedgewood Pharmacy, Direct Marketing Specialist
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