Employment Listings

Client Services Coordinator - Longwood, FL

We are seeking an individual with excellent follow up skills, ability to work independently and with a team. Candidate must have strong computer skills with the ability to grasp new technologies as introduced. Also required are excellent client relationship/communication skills, organizational skills, a strong attention to detail for accuracy and multi-tasking capabilities. This is an on-site, full-time position located in our Longwood office.
 
Responsibilities and Duties
  • Assists sales and business development in overall sales process
  • Develops estimates, builds proposals and sales presentations
  • Provides excellent customer service via phone and email
  • Handles and effectively communicates complex customer requests to and from the digital marketing and web development team
  • Communicates with clients regarding requests, costs, explanation of work and approvals
  • Delegates tasks
  • Provides strategy recommendations to clients
  • Communicates with clients, sets goals, priorities and gains an understanding of client’s needs
  • Manages digital marketing and web development projects and work orders with client and internal departments
  • Quality Control to ensure goals and requirements are met
  • Gathers and maintains client materials
  • Trains clients and staff on content management system
  • Troubleshoots and conveys issues
  • Analyzes data and generates reports on key performance indicators
 
Qualifications and Skills
  • Is trustworthy, quality-focused and supportive
  • College degree preferred but not required
  • Minimum 2 yrs. previous related experience
  • Excellent Microsoft Office skills
  • Excellent organizational skills
  • Excellent written and oral skills
  • Excellent technical skills, with understanding of programming and web development
  • Strong basic math skills
  • Critical and analytical thinking skills
  • Must pay strict attention to detail
  • Problem solving capabilities and the ability to coordinate problem resolution
  • Prior experience with a technical or software company or a background/familiarity in website development a plus
 

Items in bold indicate required information.

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