How to Know If Your Business Needs a Digital Marketing Agency


June 3, 2025
 
Business owners often have to wear multiple hats, from managing operations, sales, customer service, and everything in between. But when it comes to digital marketing, it’s not always clear when to do it yourself and when to bring in expert help. If you're wondering whether it's time to hire a digital marketing agency, here are a few signs to help you decide.
 

You're Not Getting Consistent Website Traffic

If your website isn't attracting the visitors you hoped for, it’s more than a visibility problem; it’s a growth problem. Low traffic is often the result of poor search engine rankings, underperforming paid ads, or an inactive presence on key social platforms. A strong digital strategy should combine keyword optimization, targeted ad campaigns, and social engagement to consistently bring the right people to your site.
 

Visitors Aren’t Taking Action

Clicks are great, but your site may not be set up to convert if visitors leave without booking, buying, or reaching out. Whether it’s a lack of compelling calls to action, confusing navigation, or a poorly structured funnel, minor tweaks in design and layout can make a big impact. Creating a streamlined path from the landing page to the checkout or contact form is essential for turning interest into action.
 

You Don’t Have Time to Follow Up with Every Lead

When leads come in, every minute counts, but manually tracking responses or digging through inboxes to follow up often leads to missed opportunities. Automated responses, follow-up sequences, and a centralized system for managing contacts can ensure every inquiry is acknowledged (and nurtured) without overwhelming your day.
 

Your Team Doesn’t Specialize in Digital Marketing

Even the most capable internal teams can struggle with keeping up with algorithm changes, platform updates, and evolving strategies. Effective marketing today requires technical know-how and constant attention, from optimizing ad spending to refining content strategies. Outsourcing these tasks can help you stay ahead of trends without overloading your staff.
 

You Want to Scale Without Wasting Time or Money

Ambitious growth goals need more than just good ideas. They need systems. Scaling can mean more chaos instead of more revenue without the right digital infrastructure. Streamlining your marketing, from how you attract traffic to how you nurture leads, saves time, reduces waste, and accelerates results.
 

Working With the Right Digital Marketing Agency

Do these challenges sound familiar? Then, working with the right agency can give your business the momentum it needs. At SMT, we take a full-funnel approach to digital marketing, helping businesses grow by focusing on three key areas:
  • Traffic: SEO, PPC, and social media
  • Intake: websites, funnels, and online stores
  • Follow-Up: CRM systems, marketing automation, and email campaigns
We don’t believe in one-size-fits-all strategies. We build custom solutions that fit your business goals and help you turn more leads into loyal customers without all the guesswork. Ready to get started? Schedule a free chat with us today. Just 30 minutes and no strings attached!

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