13 Most Common UX Design Mistakes

ux designer working on business website

May 2, 2023

It's crucial that your web design delivers a seamless and enjoyable user experience to generate leads and sales. But with so many elements to consider, it's easy to make mistakes.
User experience (UX) design is an essential aspect of creating websites, apps, and other digital products that meet users' needs and expectations. It involves designing interfaces that are intuitive, user-friendly, and visually appealing. That's why it's important to be aware of the most common UX design mistakes and take steps to avoid them.
These fumbles can range from poor navigation to cluttered interfaces, and they can have a significant impact on the user's perception of your business. Let's explore the top UX design mistakes and tips for delivering a superior experience.

1. Ignoring User Research

One of the biggest mistakes in UX design is not conducting proper user research. Without understanding your user’s needs, wants, and pain points, you risk designing a product that doesn’t meet their expectations or solve their problems.

2. Poor Navigation

Poor navigation can lead to frustration and ultimately, abandonment of the product. Users should be able to find what they’re looking for without getting lost or confused.
Consider the navigation hierarchy and make sure all elements are clear and easy to understand. Additionally, provide clear labels and have search functionality available to make it easier for users to find what they need.

3. Overcomplicated Design

Simplicity is key in UX design. Overcomplicating the design can overwhelm users and make it difficult for them to understand how to use the product. Keep it simple and intuitive so users navigate your website with ease.

4. Inconsistent Design Elements

Using inconsistent design elements can confuse users and make the product feel disjointed. Make sure to use consistent fonts, colors, layouts, and alignment throughout your website or app. Furthermore, the user interface should appear consistent across different platforms and devices.

5. Not Considering Accessibility

Accessibility should always be considered in UX design. Not everyone has the same abilities, and it’s important to make sure your product can be used by as many people as possible.
Take into consideration elements like font size, color contrast, and alternative text for images to improve accessibility.

6. Lack of Feedback

One of the most common UX design mistakes is forgetting to provide feedback to users. Feedback is essential for user experience, as it helps orient users to their progress and encourages them to take further actions. Without feedback, users may become disengaged or confused about what they should do next.

7. Neglecting Mobile Optimization

More users are accessing websites through their mobile devices than ever, and will continue to increase. Neglecting mobile optimization can lead to a frustrating user experience and ultimately, loss of users. Make sure your business website is optimized for both mobile and desktop access.

8. Unnecessary Animations

Animations are a great way to add visual interest and motion to a user interface. However, when used too heavily or not thoughtfully, animations can be distracting and annoying for users.
When adding animations to web design, it’s essential to consider the purpose of the animation and how it contributes to the overall UX.

9. Scroll Hijacking

Scroll hijacking occurs when a website or app changes the behavior of scrolling on a page. It usually involves overriding the natural scrolling behavior of a page, such as disabling vertical scrolling and replacing it with horizontal or diagonal scrolling.
It's often used to emphasize certain elements on the page, but it ends up creating an unnatural experience for the user and can be confusing and irritating.

10. Autoplay Media

Autoplay media refers to videos or audio clips that begin playing automatically without user input. It can be a nuisance for users, as it interrupts their experience and can cause frustration if they're unaware of what's happening on the page.
Instead, embed media from external sources (e.g. YouTube, Vimeo) and let users play or stop it when they want.

11. Poor Color Contrast

Poor color contrast makes text difficult to read, resulting in user frustration and confusion. It’s important to ensure that your color choices have enough contrast when placed next to each other, so that users are able to easily read and understand the content.

12. Too Many Features

Packing too many features can make an interface difficult to use, overwhelming, and confusing for users. It can also result in slower loading times and poorer performance of the site. Before including a feature, ask whether it's necessary or appropriate for your target audience.

13. Not Enough Testing

User testing is essential when designing a site or app because it helps designers understand how users interact with their products and identify potential problems before they're released to the public.
Additionally, user testing can provide valuable feedback on usability, functionality, and overall user experience.

Deliver a Superior UX Design to Win More Business

In today's digital age, businesses need to prioritize UX design in order to stay competitive. A great user experience can lead to increased customer satisfaction, higher conversion rates, and ultimately, more business. On the other hand, a bad UX can drive potential customers away and damage a company's reputation.
Get on a free discovery call with Sales & Marketing Technologies and elevate your UX with proven web design solutions!

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