5 Tips to Get the Most From Your Facebook Business Page

May 24, 2022

More than 58% of online users are active on Facebook every month. With all of those active users, you would probably assume there are many, many Facebook business pages — and you’d be correct. As of 2021, there are more than 200 million businesses, mostly small businesses, around the world using Facebook's free tools.

As a business owner, that's a lot of noise to compete with on Facebook, in addition to the posts from friends and family that dominate your audience's organic newsfeed. Here are five tips to help your business stand out and to make the most of your Facebook business page:

1. Follow the 4-1-1 Rule

When posting to your Facebook business page, it is important to include content that educates, inspires, and entertains your audience. A content strategy that is only focused on pushy sales messaging can cause a drop in post engagement and/or page likes.

By creating a compelling content strategy you can establish loyalty and trust with your audience, which puts you on a path toward loyal customers. Unfortunately, there's no magic solution for creating a content strategy. Each industry can benefit from different post types and frequencies. A good rule of thumb is the 4-1-1 rule.

Originally coined by Andrew Davis, author of Brandscaping, social media 4-1-1 is a sharing system that enables a company to get greater visibility with social influencers. Here’s how it works…

For every six pieces of content shared via social media: 

  • Four should be pieces of content from your influencer target that are also relevant to your audience
  • One should be original, educational content that you have created
  • One should be sales-related — like a coupon, product notice, press release, etc.

2. Provide Value With Webinars or Facebook Live Chats

Webinars are a great tool for businesses to promote their expertise, provide valuable information to their audience, make important announcements, and gather new potential customers.

Webinars are typically live online events that guests pre-register for and join at a specific time. This helps to build your list with the guest registrations as well as gives you an opportunity to close some sales as you present your webinar.

If you’ve never conducted a webinar before, here are some topics that can be used across many different industries:

  • Invite experts in your industry and conduct Q&A sessions with them
  • Do a Q&A session by yourself during which the viewers can ask questions
  • Announce new product updates and introduce why you made it and how it can help your customers
  • Pick an interesting news story in your industry and dive deep into it

The same types of ideas can be implemented with Facebook Live. The difference with this is that guests don’t need to pre-register and can hop on as you’re filming.

Using Facebook Live allows for your recordings to be saved to your Facebook page afterward for continued views. This is a great option for when you have quick updates or want to share breaking news.

3. Use Polls to Get Feedback

Conducting polls is a very interesting way of engaging your audience. Not only do polls typically get higher engagement, but they can also provide you with valuable feedback.

People like participating in polls on Facebook because they are easy, quick, and fun. They feel like their opinion is being heard and in an entertainment aspect; polls can even feel like a game when positioned correctly.

Facebook gives you the opportunity to create polls with texts, photos, or GIFs. You can publish them in your story or news feed. They’re a really cool way to increase your page engagement rate.

4. Analyze Your Insights and Watch Competitors

Make the most of the analytics data that Facebook Insights provides about your audience for targeting and marketing. Here's a short list:

  • Pageviews, reviews, likes, reach, recommendations, post engagements, and followers
  • Audience behavior, buying patterns, demographic, and geographic locations
  • Posts reach for both organic and paid strategies
  • Traffic sources like Google or your website
  • Link click activity, e.g. websites, app stores, click to call, maps/directions, lead forms, shops
  • Post engagements and shares
  • If you hold events, it will show “people reached,” “event page views,” and more
  • Video performance and engagements
There are also other statistics that you can find when going through Facebook Insights in order to make better marketing decisions. In addition to your own page insights, Facebook also offers the ability to analyze your competitors with the “Pages to Watch” feature. You can see what content your competitors are posting, as well as the ads they’re running.

5. Build a Community with Facebook Groups

From car enthusiast groups like Mazda Miata Club (79k members) to entrepreneurial support groups like Women Helping Women Entrepreneurs (582k members) to local buy and sell groups like Orlando Yard Sales (106k members), Facebook groups are used for many different purposes, but they all have the ability to create a community around their topics.

These groups are a great opportunity for business owners looking to build and manage a community around their brand. They can help you position yourself as an industry expert, find new customers, and more.

Also, when your community becomes large enough, you can do other cool things:

  • Conduct meetups with your community and share information with them
  • Gather focus groups to discuss how your product or service could be better
  • Hold an event to celebrate active members

Grow Your Facebook for More Business

There are many things you can do to stretch the effectiveness of your Facebook business page, but one of the most important to focus on is bringing value and enjoyment to your audience. You won't be able to attract a following or generate engagement and conversions if you only talk about yourself. Remember to mix it up! 

Schedule a free consultation now with Sales & Marketing Technologies to see how Facebook marketing would benefit your brand.
Editor's Note: This post was originally published in June 2019 and has been updated for accuracy and comprehensiveness.  

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